My deposit is not credited. What should I do?

If your deposit to Mostbet is not showing in your balance, follow these steps:

1. Wait a few minutes – many bank, bKash, Nagad, or card payments can take 5–15 minutes to appear.
2. Refresh your balance – log out and log in again, or refresh the page / app home screen.
3. Check payment status – open your payment app or bank statement and confirm that the money was really deducted.
4. Check “Deposit history” in your Mostbet account to see if it is marked as “Pending” or “Failed”.
5. Contact support if it still does not appear after 30–60 minutes:
   • Open Live Chat on the website or app, or
   • Email support with your user ID, deposit method, amount, time, and a screenshot/transaction ID.

Tip: Do not try multiple big deposits at once while the first one is still pending.

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