How can I submit a complaint or dispute?

If you have a problem with your bets, payments, or casino games at Mostbet, you can submit a complaint like this:

1. Log in to your Mostbet account.
2. Scroll down and click on “Support” or “Help/Contact Us” in the footer.
3. Choose Live Chat, Email, or Feedback form.
4. Clearly write your complaint: include username, bet ID, date, amount, and screenshots if possible.
5. Send your message and keep an eye on your email or account messages for the reply.

If support asks for extra documents (for example ID or payment proof), upload them in “Profile” → “Verification” or as they instruct.

Tip for users in Bangladesh: always keep screenshots of your bets and payment transactions. This makes solving disputes faster and easier.

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