Why is my withdrawal pending or rejected?

If your Mostbet withdrawal is pending or rejected, it usually means some data or checks are not complete.

Common reasons and what to do:

1. KYC not completed

   • Go to Profile → Personal data / Verification.
   • Upload clear photos of NID/passport and sometimes a selfie.
   • Wait for approval, then request withdrawal again.

2. Wrong payment details

   • Check bKash/Nagad/rocket/card/Bank details for any mistake.
   • Correct them and submit a new withdrawal request.

3. Bonus or wagering not finished

   • If you used a casino or sports bonus, see Bonus / Promo section.
   • Complete the required turnover, then withdraw.

4. Security checks / multiple accounts

   • Having more than one account or suspicious activity can cause rejection.

If status stays pending for more than 24–48 hours, contact Mostbet support via live chat or email with your transaction ID.

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